Holiday Shipping Update
The holidays are always a busy time here at Filimin HQ, and this year we’re facing a few additional hurdles as we work to keep our employees and their families safe during the COVID 19 pandemic. There are lots of people who want to buy Filimin Friendship Lamps and Frames to help stay in touch with their loved ones this season! We’re excited to share our handmade creations with you, but due to current circumstances, we’re running a bit behind.
It will take us a few days longer to get your Friendship Lamps to you. We'll keep you updated with just how long that is in the banner at the top of the page.
If you need to have your Friendship Lamps delivered by a specific date (such as Christmas), please place your order as soon as possible to make sure you receive it on time. If you place your order too late, it will still arrive, but it might not get there when you need it. If you know your order will be arriving late, we’ve created a special "I-O-U" message that you can print out or email to your giftee and show them what they will receive in a few days! It might not be quite as exciting as unwrapping a new Friendship Lamp, but we hope that it can help make up for the delay.
Stay updated on your order’s status by checking your order’s tracking number, which will be emailed to you after your order is processed. If you have any additional concerns about your order, please contact Filimin Customer Support so our team can assist you.
Thank you to all of our Filimin Family for your patience and understanding as we face the challenges this year has presented. Let's ring in 2021 with love!